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Feature Highlights
For website owner
- Providing new feature for vendor and get the profit from extra service
- Enhancing the chance of success order
- Reducing the delay time in customer service
- Improve the website's reputation
- Fully controlling the work of extension.
- Config the email sender, the email which is used to send notification emails.
- Config the allowed extensions file for uploading.
For vendor
- Real-time transmission of text messages from the vendors to the buyers
- Support mutiple customers at once in the real-time
- Improve the sales result by consultant the customer directly.
- Sending chat transcript to any email's address
- Customer's message/Chat transcript is saved in History and easily to browse
- Vendor will be notified imidiately when a new message sent for him.
- See all URL which visitor has visited.
- Send images, files to the visitor.
For Customer
- Getting support imidiately from Vendor.
- Knowing a trustable seller by contacting directly.
- Can get the chat transcript sent to any email address.
- Send images, file to vendor.
- Send offline messages to vendor.
- Chat with multiple vendors.
Other Features
- Easy to install and configure.
- User friendly interface.
- Support multiple-languages.
- 100% Open source (only license part are encoded by ioncube).
- License is applied for one magento installation and unlimited test/development magento installation (contact sales to get the developer license key).
