Customer Service
Access to and use of www.vnecoms.com by You (hereinafter referred to as “Website”), as well as softwares (hereinafter referred to as “Softwares”) and services (hereinafter referred to as “Services”) are governed by conditions of agreement which are legally binding for You and Website, and provide under the conditions as follows:
1. General conditions
1.1. All terms and conditions will be enforceable immediately following Your first use of www.vnecoms.com. By not agreeing to terms and conditions, You may not legally use the Website or Services related.
1.2. When visiting the Website, you agree not to repost, transfer or receive any materials for which you have not been licensed to use, repost or transmit. Failure to comply could entail legislative infringement in Vietnam or nay other country including international provisions for copyright infringement.
2. Using Web-site, Softwares and Services
2.1. You may be required to provide personal information in order to access the Software available through www.vnecoms.com. You agree that all information provided is authentic, true and accurate to the best of your knowledge and that all information will be kept up-to-date during the term of your licensing agreement.
2.2. You agree to only use the Software within the conditions set forth in the License Agreement.
2.3. You agree to refrain from or take part in any impending or infringing activity directed toward the Website www.vnecoms.com or any of its related servers or networks.
2.4. You agree to not sell, exchange, rent, sublicense, or resell the Services related thereto regardless of the purpose unless you have specifically been granted permission from the Owner with a separate agreement.
3. Pass-word and log-in
3.1. You agree to take personal responsibility for all confidential passwords related to Your login for www.vnecoms.com access.
3.2. You agree to take full responsibility from the Owner for all actions performed by You regarding Your account.
3.3. If You become aware that someone has unlawfully utilized Your account through unauthorized use of password or log in information, you agree to notify the Owner immediately.
4. Privacy Policy
We respect the confidentiality of our clients and protect the information they provide to us. Please read our Privacy Policy for more information on how we protect Your information.
5. Refund Policy
We offer 30-day money back guarantee for ALL our software products (not include magento marketplace extensions). If you are dissatisfied with your product during 30 days after the purchase for any reason, you can receive a full refund. To request a refund please submit a request containing your Transaction ID. Please note, we do not provide money backs on installation and customization services.
This is not applied for magento marketplace extension and its plugins.
6. Guarantee release and responsibility restriction.
6.1. All the information contained on www.vnecoms.com Web-site is provided as is. All material or Software obtained by You through www.vnecoms.com Web-site is used under Your responsibility and risk.
6.2. The Owner has been released from any responsibility for and gives no guarantee for:
- The Software to be in compliance with Your requirements.
- Any information obtained by You in result of the Software using to be kept confidential and save. Confidential and saved information obtained by You as a result of using the Software.
- Defects in operating or functional features of any Software obtained by You from www.vnecoms.com Web-site to be settled.
6.3. VnEcoms.com does not assume responsibility for any loss, moral damage or profit loss incurred by You, or for information saved connected with use of the Software or Services even when prior notification is sent by You or a third party.
7. Terminations of the relations with Owner
7.1. The following agreement can be terminated by You or the Owner as specified below:
7.2. If You wish to terminate the Agreement with the Owner, you may do so by sending written notification to the Owner at the address provided at the beginning of the Terms of Agreement.
7.3. Should you fail to follow the terms and conditions in the Licensing Agreement, the Owner reserves the right to terminate the Agreement immediately. You will be notified via email should the Owner exercise this right.
7.4. The Owner has the right to cancel or terminate any Services provided or Software packages offered on the Website at any time and without prior notification.
7.5. All rights, obligations and responsibility gained by you will not be affected by termination of present Conditions by You or the Owner.
8. Using Conditions amandment
8.1. You agree that the Owner can revise the rights and conditions aforementioned at any time by posting revisions to the Terms of Agreements at http://www.vnecoms.com/customer-service.
8.2. Any updates to the Terms of Use will go into effect the day following the update post at the Website www.vnecoms.com.
9. Valid Legislation
9.1. Both You and the Owner agree to bring any suits before Vietnam court consideration only in order to resolve any legal disputes connected with the Website www.vnecoms.com, its Services and/or its Software.
9.2. The Owner gives no guarantee for the conformance of the Website to the other countries international legislation. By accession www.vnecoms.com You take full responsibility for complying with all forms of legislation in Your country governing copyright laws.
